Privacy Policy

Effective Date: October 1, 2024

At Shenandoah Scents, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our online store.

Information We Collect

  • Personal Information: When you make a purchase, we collect your name, shipping address, email address, phone number, and payment information to process your order.
  • Browsing Information: We may collect information about your device, browser type, IP address, and interactions with our site to improve your experience and optimize our website.

How We Use Your Information

We use the information collected to:

  • Process and fulfill your orders
  • Communicate with you about your order status and customer service needs
  • Improve our website’s performance and user experience

Data Security

Our online store is hosted on Shopify, which provides us with an online e-commerce platform. Shopify implements robust security measures to protect your personal information, including:

  • Encryption: Shopify uses Secure Socket Layer (SSL) technology to encrypt data transmitted over the internet, ensuring that your information is protected during transmission.
  • Payment Security: Shopify is compliant with the Payment Card Industry Data Security Standard (PCI DSS), ensuring that your payment information is handled securely.
  • Data Storage: Your data is stored on secure servers behind firewalls, and Shopify implements regular security audits to maintain the integrity of their systems.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. By using our site, you acknowledge and agree to these risks.

Sharing Your Information

We do not sell or rent your information to third parties. We may share your information with third-party service providers, such as payment processors and shipping carriers, only to complete your purchase.

Changes to the Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page, and the effective date will be updated.

Contact Us

If you have questions about our Privacy Policy, please contact us at llc.skls@gmail.com.